Responsible Gaming at yesbet —
Keep the fun safe and within limits
Play for enjoyment — not under financial pressure. yesbet offers you deposit limits, self-exclusion, and 24/7 Bengali support so you can always stay in control.
What is responsible gaming and why does it matter?
Online betting and casino gaming is a legitimate form of entertainment, but like any entertainment it needs to be kept within limits. Responsible gaming means consciously deciding how much time and money you will spend and sticking to those limits. yesbet believes that a happy and protected player is our greatest asset.
On this page you will find — how to keep your gaming under control, which signs should prompt you to be careful, and which yesbet tools can help you. Remember, asking for help is not a weakness — it is the smart thing to do.
Our Protection Tools
Deposit Limit
Set the maximum amount you want to deposit each day, each week, or each month. Setting a limit significantly reduces the risk of a sudden large loss. Lowering the limit takes effect immediately; increasing it comes with a 24-hour waiting period so you can reconsider your decision.
Time-Out Break
Temporarily suspend your account for anywhere from a few hours to 30 days. During a time-out you will not be able to log in or place bets. Once the break ends, your account is automatically reactivated. Take a breather and keep a clear head.
Self-Exclusion
If you feel gaming is getting out of your control, request self-exclusion. Once active, your account will remain closed for a set period — or permanently. Any attempt to open a new account while self-exclusion is active will also be blocked.
Reality Check
A pop-up will appear at set intervals to remind you how long you have been playing and how much you have won or lost in the session. This small reminder helps you stay aware and avoid spending too much time.
Account Security
Keep your account secure with a strong password and login verification. To protect your account from minors, use a PIN or biometric lock on your device. Never share your login details with anyone.
24/7 Bengali Support
If you have any concerns about your gaming, contact yesbet's live chat in Bengali — 7 days a week, 24 hours a day. Our team will help you use the right tools and, if needed, direct you toward professional advice.
Recognise the Warning Signs
Do any of the following apply to you?
If you notice these signs, stop and seek help:
- You are repeatedly betting to chase losses and staking more money each time
- You want to stop playing but cannot, or you keep coming back
- You are spending more time gambling and cutting back on eating, sleeping, or time with family
- You are hiding your gambling from people close to you
- You are using your salary or savings to bet and struggling to cover other necessary expenses
- You feel anxious or restless when you think about gambling
- You are borrowing money from family or friends to place bets
If one or more of the above is happening in your life, do not delay — contact yesbet's live chat or activate self-exclusion. Professional mental health support is also available.
Healthy Betting Habits
- Set a budget before you play and only spend what you can afford to lose without it affecting your daily life.
- Treat gaming as entertainment — like buying a lottery ticket — not as a source of income.
- Set a time limit for each session and stop as soon as the time is up.
- Avoid placing bets when you are stressed, frustrated, or upset.
- Never bet while under the influence of alcohol or substances.
- Resist the temptation to place bigger bets to chase losses — this often leads to even greater losses.
- Take regular breaks. At least once every hour, get up and walk around or do something else for a while.
- Talk openly with family or a trusted friend about your gaming habits.
- Rather than using a saved payment card in your account, make each deposit as a conscious, deliberate action.
- Only those aged 21 or above may participate on yesbet.
How to Self-Exclude?
Log In
Log in to your yesbet account and go to Account Settings.
Responsible Gaming Section
Find the "Responsible Gaming" option in Settings.
Choose a Duration
Choose a temporary break (1–30 days) or a long-term or permanent exclusion.
Confirm
Confirm your request. It will take effect immediately. You can also make the request via live chat.
While self-exclusion is active you will not receive any promotional emails or notifications. Exclusion cannot be cancelled before the period ends. For any questions about self-exclusion, contact 24/7 live chat.
Protecting Minors
For players aged 21 and above only
yesbet strictly enforces a 21+ age requirement. Age is verified at registration and identity documents may be requested in cases of doubt.
If there are children or teenagers in your home, please:
- Keep a screen lock or biometric lock active on your device.
- Always log out after use if you are logged in to your account.
- Do not write your password down anywhere or share it with anyone.
- Use parental control software.
If you find out that a minor has used your account, inform us immediately via live chat and change your password.
Need Help? We Are Here
Live Chat
24/7 live chat support in Bengali. Ask our team about anything related to responsible gaming — deposit limits, time-out, or self-exclusion.
Email Support
For detailed questions or complaints, contact us by email:
[email protected]
We will respond as quickly as possible.
FAQ Page
Find answers to common questions about responsible gaming, deposit limits, and self-exclusion on our FAQ page.
Play responsibly,
enjoy the fun
Playing within limits means enjoying it more. Browse our various game categories and have fun safely.